We do everything we can to ensure your privacy and confidentiality.

If you do not sign up with the Working it Out with YoDAA tool, we do not collect any personal or identifiable information from you.

We do collate non-identifying information that you provide us such as age and gender, as well as the answers to the questions for statistical purposes, evaluation of the tool and for research.

We may also collect information about how and when you use the tool. This information may include your IP address, time, date, browser used, and actions taken by you within the application. This is so we can make sure we are doing the best job we can with the tool.

If you choose to sign up to YoDAA the only identifier we collect your email address, this is kept securely and only YoDAA workers will have access to this address via a password protected system.

By signing up you agree for YoDAA to communicate with you with reminders and follow ups.

You will have access to your account via a username and password. Because the information in your tool is sensitive, passwords are encrypted, which means we can’t see your passwords. We can’t resend forgotten passwords either. We’ll only reset them.

If you choose to use the email functionality to share your results please note that we can not ensure the security of the email content. We do however, keep your email address private. Signing up will generate a user ID which you can use as a reference.

Only YoDAA workers can match the ID with your email address.

Information about Chat privacy and what happens when you contact YoDAA can be found here.

We have taken care to choose a platform with solid infrastructure management, scaling, and security. Our vendor applies security best practices and manages platform security which inherently protects us from threats by applying security controls at every layer from physical to application, isolating applications and data, with its ability to rapidly deploy security updates without service interruption.

If you need to know more about the service please visit here.

YoDAA is run by YSAS, a health service, which means we comply with the laws and regulations that protect the security and use of your personal information.

If you would like more info about privacy, you can email us or contact our YSAS Policy officer.

You can also check out more info about the tool here and read our disclaimer here.

24 hour free YoDAA line: 1800 458 685